Recording & consent
What Cardinal records, and why.
If someone met you using Cardinal, they may have used it to record notes about your conversation, with your knowledge. This page explains, in plain language, what that means.
Cardinal is a networking tool a rep uses at conferences and meetings to keep track of who they spoke with, what was discussed, and what they promised to follow up on. Some organizations enable an AI-assisted “Notetaker” that can transcribe and summarize a conversation. Whether that is used at all, and how, is set by the organization the rep works for — not by Cardinal itself.
The three postures an organization can choose
- One-party consent
- Full-conversation recording is available. The rep says the spoken line before starting; only the rep needs to actively agree.
- All-party consent (explicit checkbox required)
- Full-conversation recording is available, but the other person must also affirmatively agree — the Record tile requires a checked consent box before it will start.
- Debrief only — no full-conversation recording
- No full-conversation recording at all. Reps can still use the one-tap Debrief — a short, rep-only voice memo about the conversation, never recording the other person.
Whenever full-conversation recording is available, the rep is shown the exact line to say out loud before starting, and a visible “Recording” indicator stays on screen for the whole conversation — you can ask the rep to stop at any point. Recordings and their transcripts/summaries are kept only for the organization’s configured retention window (90 days by default) and then automatically deleted.
No facial recognition or biometric matching is ever run on a photo, and every uploaded photo has its location and other metadata stripped before it is stored.
Because the organization — not Cardinal — captured your information, the fastest way to ask about, correct, or delete what was recorded about you is to ask that organization directly. For the written data-ownership and offboarding policy — what stays with the organization and what doesn’t once someone leaves — see our IT & rollout page, or ask the organization’s Cardinal administrator.